Our Guarantees


Safeguarding our customers is of paramount importance to us.

Skazka uses encryption protocol to encrypt all personal data that you type into our site before it travels across the Internet.

Skazka guarantees protection of your credit card information. We guarantee that every order you place at www.skazka.co.nz will be 100% safe. This means that you will not be liable if unauthorised charges, through no fault of your own, are made to your account as a direct result of shopping at www.skazka.co.nz while using the secure server. All credit cards transactions are authorised before any charges are made. In the event of unauthorised use of your credit card, you must notify your credit card provider immediately and act in accordance with its reporting regulations and procedures.

We accept Visa and MasterCard.

If you still do not wish to use your credit card to shop online, you have the option to set up payment by direct debit. Please give us a call if you want to use this option.


We are committed to providing you with a secure shopping experience.

We collect your personal information to enhance our web site so that we may offer you a more personalised service. Also we use this information to undertake any transactions with you, as our customer.

We recommend that you do not disclose your email and password to anyone.

Quality Guarantee

If any product reaches you in a damaged or spoilt condition, Skazka will refund the value of that product.

Delivery Guarantee

If you have been charged for any items which have not been delivered Skazka will credit your account with the value of the missing products.

Invoicing Guarantee

If you are invoiced the wrong amount for a product, we will credit the value of that product to your account.

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